Kristina_by_kumar runs true to the standard European size and we are available in medium width only.
A great way to measure your foot size is to draw it on a piece of paper and measure the distance between your big toe and your heel in cms. Then follow the above chart under the section length of foot and order your size.
Natural leather expands by about half an inch to take the shape of your foot after a week or two of wear.
HOW TO MEASURE
Place your foot on the ground and measure the distance been A to B.
The distance between A to B is the length of your Foot.
If you have a broad width from front we would suggest you to buy a size bigger.
We have a 7-day exchange only policy, which means you have 7 days after receiving your item to request an exchange if you find the size received is not fitting well.
If the shoes are unworn and exchanged within 7 days of the delivery date, we offer exchange for the same. Also exchange for a new size will be offered only once. We do not offer Multiple EXCHANGES.
Address: 10 sufalam flats near mithakhali under bridge Navrangpura -380009, Ahmedabad, Gujarat.
DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Always share images with us for faster resolution time.
Since our products are handcrafted and made to order, we do not offer refunds. However, you can always exchange your pair of shoes in exchange for another provided that our exchange conditions mentioned above are met.
NOTE -Once we receive the pair you send us for exchange, your new Pair Patola shoes will be shipped within 4 working days. In case of stock issues, the process might take a week longer, but you can stay updated on every step through the tracking details provided to you.